Just a quick note to tell you that I am thrilled after having Mark Myers out to the house to help us with our laptop.

My first phone call was a great experience talking to Justin but when Mark arrived I knew I was dealing with the right company.  What a true professional... knowledgable, personable and professional all in one.  As a mom of 3, a husband who got a 50% pay cut and the timing of the holidays it was hard to want to  spend the money to get help for our computer problem.  However, my experience was loaded with value and I wrote the check feeling as though I got so much more than a fixed computer.  What I received was an experience that I feel good about - knowing that I was told what to do in the future to avoid this problem, a resource to call should I need any other assistance and a person who fixes computers who can have a conversation!!!  That is meant to be funny!  :)

Thank you for making your company and staff a great place to do business. Your company has added value to your service by the type of people you have working for you.  Thank you for making my experience enjoyable.

- Julie Y.

It is a pleasure to tell you how very impressed my husband and I were with Brian's superb service on our home computers this past week.

Not only was he extremely competent and smart about handling the various technical issues that had been stymieing us, but he also was delightfully at ease and very professional the entire time he spent here. He is an excellent representative for Chipheads and is the reason we will definitely call your office the next time we need reliable assistance.

As this was our first experience with your company, we did not know what to expect and were enormously pleased and satisfied with this wonderful resource. Thank you.

-Gwen L.

I am writing to express my complete satisfaction with and appreciation for the service I received from George Beirn and his staff at the Chipheads location in St. Paul.

I have been very pleased with the help I received from George and his staff, and I am glad to have found a resource like Chipheads. I am happy to recommend Chipheads to others.

- Joseph P.

I just wanted to go on record to say that the integrity and quality of service provided to me by your company was absolutely unbelievable. 

I had an unexpected hard drive failure with one of our office computers which had important business related files. I had brought the computer to two other local computer repair shops and was given the same prognosis; “ There is no way to retrieve your data,  we have tried numerous techniques and all failed; you are going to have to have the data recovered in  a ‘clean room’ environment and it will cost you approximately $1,600.00”.  

Luckily I had asked one of the tech’s at the second computer repair house  if he might have any suggestions for me, I was feeling pretty desperate by then. As luck would have it he suggested I might try “Chip Heads” as a last resort. When I brought the unit in I was impressed with the atmosphere of the shop; very clean, the tech work area is visible and organized, you immediately get the feeling that it is a professional environment.

Not only did you guys accomplish what two other computer repair shops couldn't’t; your integrity completely shined through when I was told what the bill was. ($99)

I have already referred your company to two other people and as far as I am concerned you are the best Computer Repair Shop in the TC area!

- George K.

Chipheads has made getting on the internet quicker. Now, it takes a few minutes. (We have dial up.) Before using Chipheads, it had gotten to the point that it was taking about 15 minutes to get on the internet. Toward the end, we couldn't get on at all. Chipheads changed all of that.

- David G.

Attempting to boot up I got the blue screen of death. Because I do a lot of work from home, I was concerned about the turnaround time. Chipheads told me they were about 4-5 business days out, so I brought it in and also brought along my iPod, which I'd been having trouble getting to work with my PC. They called me in 2 1/2 days, said the hard drive was bad, I approved the replacement, and it was ready the same day. They were professional and made a point of telling me to call if there were any problems. I would definitely use them again.

-L.K

They tested my mouse and found nothing wrong with it so they told me what to do from home. That fixed it. They didn't charge anything! They are very customer oriented.

- Shelly N.

They found that it was simply a video card that had been fried. It's working great now and we are VERY pleased with the service we received. Another company would not even TAKE the computer to fix it (we have no idea why) and they wasted our time twice. Definitely going to use Chipheads in the future. Definitely consider Chipheads as a first choice!

- Susan K.

Chip Heads diagnosed the problem, and I believe they gave me an honest assessment. After the diagnostic stage, they called to check with me before doing anything, and I authorized them to add memory to the computer. The computer has been working well since that time.

- Samuel Y.

I was SO thrilled with Chipheads! Their rep was punctual, polite, knowledgeable, and friendly. He made my sluggish computer work like a dream. It was great to have someone come to my home. You can't beat the price. I will absolutely use Chipheads again. :) They didn't make me feel like a moron for being computer illiterate, nor did they take advantage of my lack of computer knowledge and overcharge.

-Alex P.

Called in morning. Spoke to a person. Set up same day appointment. He called & asked if he could come early. Did the job quickly & then checked other things on the computer. Knowledgeable & professional. Good value.

- Larry G.